Lakeridge Software Technical Support

Lost/Missing License Code

If you have lost your license code, or you have not received it via email, please click on the link below:

http://www.lakeridgesoftware.com/license.php

If your license information could not be retrieved, or if you need to change your registered email address, please email us at support@lakeridgesoftware.com.

Please note: If you ordered the software through PocketLand/PDAssi, we do not have your license information in our database. You will need to contact them directly.

Upgrade Policy

We provide free upgrades for registered users through all minor point releases. This means that if you registered version 1.0 of a product, you will receive all versions from 1.0 to 1.99 free-of-charge.

Major versions, such as a jump from 2.x to 3.x, will be available to registered users at a discounted rate. The discount will typically be about 30%.

If you have purchased a product within three months of a major upgrade (such as 2.x to 3.x), the upgrade price will be free.

Support Forums

Users (registered or otherwise) who would like to learn more about our products, ask questions, or download free resources for our products are invited to visit our support forums.

You can enter our forums at http://www.lakeridgesoftware.com/forum.

User Manuals

We currently offer the following user manuals:

WisBar Advance
WisBar Advance Desktop

If you are interested in creating skins for WisBar Advance, we have an online skinning guide available. Just click on the URL below:

WisBar Advance Skinning Guide

If you have a question for our support staff, we can be reached online through our user support forum (during regular weekdays) or via email.

Our support email is support@lakeridgesoftware.com